LIBRO DE RECLAMACIONES
Inside Peru Adventures
At Inside Peru Adventures, we value transparency, respectful service, and consumer rights. If you wish to submit a complaint or claim regarding a service provided by our company, you may do so through our Libro de Reclamaciones.
What is the Libro de Reclamaciones?
The Libro de Reclamaciones is the official consumer channel through which a traveler may submit either a reclamo or a queja related to a product or service. This page is provided so customers can communicate dissatisfaction in a formal, transparent, and traceable way.
Reclamo
A statement of dissatisfaction related directly to the product purchased or the service provided.
Queja
A statement of discomfort or dissatisfaction related to the attention received or the way the service was handled.
Response Time
Inside Peru Adventures is committed to reviewing and responding to each complaint or claim submitted through this channel within the legally applicable timeframe.
Business Days
Maximum response timeframe
Company Information for the Claim Book
Commercial Name
Inside Peru Adventures
Business Name
INSIDE PERU ADVENTURES E.I.R.L.
RUC
20613189310
+51 917 401 036
How to Submit a Claim or Complaint
To submit a complaint or claim, the traveler should complete the corresponding form and provide, where applicable, the following information:
Complete the Libro de Reclamaciones Form
Submit your claim or complaint formally and we will respond within 15 business days.
Start Claim / Complaint →Important Notice
Submitting an entry in the Libro de Reclamaciones does not prevent the consumer from using other channels available under Peruvian law. At Inside Peru Adventures, we believe that listening, responding, and improving are essential parts of responsible service.
At Inside Peru Adventures, good service also means giving travelers a formal channel to be heard.
This Libro de Reclamaciones is part of our commitment to transparency, respect, and continuous improvement.
What is the Libro de Reclamaciones?
The Libro de Reclamaciones is the official consumer channel through which a traveler may submit either a reclamo or a queja related to a product or service. This page is provided so customers can communicate dissatisfaction in a formal, transparent, and traceable way.
Reclamo
A statement of dissatisfaction related directly to the product purchased or the service provided.
Queja
A statement of discomfort or dissatisfaction related to the attention received or the way the service was handled.
Response Time
Inside Peru Adventures is committed to reviewing and responding to each complaint or claim submitted through this channel within the legally applicable timeframe.
Business Days
Maximum response timeframe
Company Information for the Claim Book
Commercial Name
Inside Peru Adventures
Business Name
INSIDE PERU ADVENTURES E.I.R.L.
RUC
20613189310
+51 917 401 036
How to Submit a Claim or Complaint
To submit a complaint or claim, the traveler should complete the corresponding form and provide, where applicable, the following information:
Complete the Libro de Reclamaciones Form
Submit your claim or complaint formally and we will respond within 15 business days.
Start Claim / Complaint →Important Notice
Submitting an entry in the Libro de Reclamaciones does not prevent the consumer from using other channels available under Peruvian law. At Inside Peru Adventures, we believe that listening, responding, and improving are essential parts of responsible service.
At Inside Peru Adventures, good service also means giving travelers a formal channel to be heard.
This Libro de Reclamaciones is part of our commitment to transparency, respect, and continuous improvement.